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Cant see blur background in zoom. Here’s Why You’re Having Trouble Blurring Your Zoom Background

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I updated today to 5. I’m on a Mac. I do not have a green screen, and I see no option for a blurred background. Allegedly, it should be there. All the help info I’ve found only says something like “you need to update. It’s updated. So what am I missing? Go to Solution. And is your Zoom account part of an organization that may have disabled all kinds of Virtual backgrounds? View solution in original post. On behalf of the Zoom Community team, we wanted to thank you all for the helpful contributions made on this topic.

Because of the insightful feedback shared here on this community post, we were able to create a new support article that outlines how to troubleshoot when the Zoom blurred background option is not available.

It is not part of an organization, and it does meet those system requirements. This is why I’m stumped. It’s probably one little thing I’m overlooking, and I’m at the point that I’m just not finding it on my own. Virtual background is toggled on there.

I wonder if I just need to uninstall and reinstall the desktop app. Uninstalled and reinstalled, and that didn’t resolve it. So there’s probably some little thing somewhere that I’m not finding that Zoom doesn’t like. Meanwhile, I have a different basic account on a PC at work, and there’s no trouble with backgrounds there.

Looks like it is down to putting both machines side by side and comparing settings line by line.. I HATE when that has to be done, but sometimes it is the only way Background Blur works perfectly with Google Meet!! I checked those to the extent possible. In some cases, I follow the directions to the point where I don’t have a tab or something that they say you should have.

Maybe that’s a paid vs. Hello, I have a similar problem. I have Zoom Version: 5. I have looked for a solution in the Zoom community, upgraded Zoom, signed out, restarted the computer and the blurred option is still NOT available.

Can you help me? Thanks in advance. I have the same problem. I can’t find the blurred background option and I checked all the system and Zoom version requirements. I am also unable to set “blurred background” using latest version of Zoom v 5.

The option does not even appear. I would certainly appreciate a fix. Same problem here. Well, I have finally found the cause, which unfortunately seems definite. The system requires 6th generation i5 processor, and my MacBook has 5th generation.

To all of those having the same problem, check the processor’s generation. If it’s not 6th or later, you will have to settle like me with pristine backgrounds or get yourself a green screen. I also cannot use a virtual background. I was able to add photos to be used as virtual backgrounds but when I click on them or any of the standard virtual backgrounds that come with Zoom I get a message that says “Your device requires a green screen to support virtual backgrounds.

Yes, same here. Well, glad it’s not just me but man I sure spent a lot of time looking for what they SAY should be an option! Well if diegol is correct, then, Zoom people, you need to be MUCH more specific about what Intel processors will work. Mine says “1. You should see the None and the Blur boxes but you have to click on the Download above them first to install the software. Let us know if it worked.

Sorry, it didn’t work. I have the same problem as others, not being able to use Blur background though all the requirements are met. I have a Macbook Pro mid with a 5th generation Intel processor link. For some reason a 6th generation is required by Zoom link.

Dear Zoom Team, if they can do it for my laptop, you can as well. Thank you! I found the solution for the blurr situation! I was just offered to upgrade to the newest version of zoom and when I did… the blur option now miraculously comes up. Does anyone know how to actually get someone from tech support on the phone or chat?

I’m having the same problem. Checking with Apple Support and have all the right specs. I also have checked my version of Zoom and have the right version there as well. So I really need to talk with tech support through zoom. Any help on how to connect with someone and not a BOT would be so appreciated!

Thank you. I have the same concern as everyone here. I can’t use the blurred background. Can Zoom just facilitate this function? In our office, I feel sad that only we, MacBook Air users, couldn’t apply the blurred virtual background. Just make it available already, please. C’mon Zoom, please release something that works?? I have found a short term fix: join a zoom meeting from your browser instead of from the desktop app, and I have the ability to tick the blur option.

I seem to meet all requirements for a virtual background except that my Mac is not a 6th generation processor. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting.

Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings no blur background even with updated Zoom on a Mac. Go to solution. SusieB Observer. Rupert Collaborator.

CarlaA Zoom Moderator. All forum topics Previous Topic Next Topic. In response to Rupert. In response to SusieB.

 
 

 

Solved: Zoom blur option not available – Zoom Community – EaseUS RecExperts

 

Whether you want to maintain privacy or hide your messy room, this new feature can be helpful for a number of reasons. Enabling the blurred background feature is super easy. However, you need to comply with a few software prerequisites. Your system must also meet all the system requirements for Zoom Virtual Background.

For instance, macOS users must have:. Note : 6th generation i5 dual-core processor requires macOS version Now you should be able to notice that your background has become blurred behind you — obscuring your surroundings. Please note that after you enable the blurred background, it will be used as the default background for your future meetings.

To disable or change the Zoom virtual background, open the Background Filters option again and choose a different background or None. You can see if your device is supported by verifying the Virtual Background requirements for the Zoom desktop client and mobile app. This means you need to download at least Zoom client version 5. You can check if you need to update your app. And if there is a newer version available, Zoom will notify you of a new update. Typically, the blur background feature blurs everything in the video background apart from you during a Zoom call.

Alternatively, ensure that your camera lens is clean. You can also clean it by dipping a microfiber or silk cloth in isopropyl alcohol and wiping the lens gently.

Additionally, if the problem persists, consider investing in an auto-focusing webcam. This can be a good investment if you attend video calls frequently. For more information, check out this detailed guide on essential Zoom features. Sure, you can always update your Zoom app to the latest version for this feature to work. To do so, you can use any photo editing app or even an online tool. Then upload the captured image and set the desired blur intensity.

However, this can be a tedious process. Can you share the specifics of your computer, specifically around the processor? I have a 1. I have the latest version of Zoom and I don’t have the background options. I really need it for work but I cant seem to get any help. Please can I get some advise on what to do. I have also signed in and out.

MsFaith – Do you happen to know how old your laptop is? If it is older than , it is likely that is has an older processor Generation 5 or earlier that is not able to process the blurred screen. It appears you cannot select a background without selecting ‘I have a Green Screen’ which is an indication the processor is too old. I have the same problem. I used to have the blur option but now it has dissapeared even though I am using the same computer: MacBookAir with macOS Monterey version And I’m using the latest version of zoom: version 5.

I have signed in and out of zoom and switched computer on and off several times. Please help us zoom people as this is very annoying! ClaireM – I am sorry to hear about the issues you are having.

I do not know if it is directly related, but Apple introduced a few issues in the Monterey upgrade. Zoom is working with them to address the issues, so if this is the case, hopefully they will be resolved soon. I have been trying to get the blur option to work on my MacBook as well. There is no blur option in either my desktop app or going to the zoom desktop site however, when I tried the app on my iPhone, my background is blurred!

I have no idea how that happened and how to make this happen on my Mac which is where I really need it. Has anyone figured this out? Additionally, Apple introduced a few issues with their Monterey upgrade, and Zoom is working with them to resolve those. I am not sure if the blurred background is one of them, and I am not able to test to see if that is the case. Have the same problem here. I’m using MacBook Air 1. Please please need help.

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Cant see blur background in zoom

 
 
To add the blur option as a background in Zoom, open the desktop client and go to Settings. On the list of options to the left, click on the. Why Is the Background Blur Option Not Showing Up? The blur feature is part of Zoom’s latest Client version; therefore, you’ll need to have at. To find the blur option, you’ll want to open Zoom and tap the Settings icon located at the top right corner. From there, a sidebar will pop up.

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